投诉专员英文简历表格
写个人简历要有目标企业，更要有目标职位，很多大企业的招聘都是个别部分的招聘，也是某个职位的招聘。在写个人简历的'时候需要针对企业来写，更能需要针对求职目标来写。因此第一需要了解的企业信息，及时关于企业的招聘职位。
很多大企业在招聘的时候，有很多种方式，常见的就是招聘会的方式，还有就是部门的招聘方式。如果是企业的全麻招聘一般是有HR来负责，而如果是部分招聘则是由部门经理来负责。了解不同的招聘方式，主要就是来针对其筛选简历的方式。一般来说HR的筛选速度非常快，阅读个人简历也不是很认真，以及关键词为主，而经理筛选个人简历相对来说更为仔细一些。
在对企业进行了解上，不仅仅要看起华丽的外表，也要看企业本身的品格如何。社会上有很多企业在经营中对顾客很好，但是对员工就不好了。要全面了解的企业，还要看它是不是值得你去争取。
在编写个人简历之前，不管是自身职业发展来看，还是在写个人简历需要用到的信息来看，都要了解其发展状况。
| Name: | yjbys | Nationality: | China (Mainland) | | Current Place: | Nansha | Height/Weight: | 169 cm 51 kg | | Marital Status: | Single | Age: | 26 years |
| Application type: | Jobseeker | | Preferred job title: | Merchandiser/ Merchandiser Assistant: English Translator 、 English Translator: 、 Customer Service Specialist/Assistant/Website Customer Service/Complaint specialist: | | Working life: | 4 | Title: | | | Job type: | Full time | Expected Start date: | In two weeks | | Expected salary: | ￥4500～￥6499 | Preferred working place: | Yuexiu Haizhu Tianhe |
| Company"s name: | ****CO., Limited Begin and end date: 2012-12-2014-08 | | Enterprise nature: | Soly foreign funded enterprisesIndustry: Paper Making/Printing | | Job Title: | Customer Service | | Job description: | To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.
| | Reasons for leaving: | | | | | Company"s name: | ****CO., Limited Begin and end date: 2010-07-2012-11 | | Enterprise nature: | Private enterprisesIndustry: Auto & Auto Components | | Job Title: | merchandiser | | Job description: | Start from July 2010 until November 2012，I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers. ③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair. | | Reasons for leaving: | company move addres |
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| Name of School: | Nan chang University | | Highest Degree: | Bachelor | Date of Graduation: | 2010-07-01 | | Name of Major 1: | Business English | Name of Major 2: | | | Education experience: | | Start date | End date | Education organization | Majors | Certificate | Certificate No | | 2006-09 | 2010-07 | Nan chang University | English | TEM6 | |
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| Foreign Language: | English | Level: | excellent | | Chinese level: | excellent | Cantonese Level: | good |
| Relevant skills and abilities |
| | 1.can work under pressure;
2.Strong teamwork spirit;
3.Speak & write effectively;- Focus on customers;- Work efficiently and effectively;
4.Strong teamwork spirit & Communication skill;
5.Analyze problems/issues;- Work with high efficiency and accuracy; 6.Good sense of urgency.
①Pay attention to communicate with others, have the spirit of unity and cooperate；
②Hard-working, have strong responsibility and have the ability to finish work alone；
③Take an active part in intern；
④Give priority to Business English，be kind to others，work hard |
| Self-recommendation letter |
| | From June2009 to August2009,I have an internship experience at a foreign company which was named Swift. The company located in Liwan District,Guangzhou city. The company devoted to the Cloth export. My major work was to take the foreign customers to the cloth market and placed order. I have learned many things from this internship experience. Firstly, I have learned how to respect and communicate with people. Secondly, I knew the importance of teamwork. Last but not the least, I have learned how to deal with customer’s complain and how to do my best to satisfied customer。
July 2010 to November 2010，I used to worked as a merchandiser in an automobile shop of Yiyun automobile fittings market in Guangzhou. My major work was introduce products to customers and place order.This working experience improved my ability to describe products in English . Meanwhile,it make me acquaint with the process of place order.
① Pay attention to communicate with others, have the spirit of unity and cooperate； ② Hard-working, have strong responsibility and have the ability to finish work alone. |
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